Joseph & Max McNamara

New York, New York Travel Agent

Medical Transportation Services

Dedicated Medical Transportation Services Home for Ill or Injured Patients in Travel Destinations Around the World 

I worked for a commercial medical escort company for more than seven years. In that position, I saw the difference dedicated medical repatriation service makes for ill and injured travelers. I also experienced firsthand how travel agents often fail to meet the basic needs of the patient because they don’t understand the complexities of the process. It takes more than booking flights to handle medical transportation services and emergency evacuation travel properly. 

My top priority was to become an expert in this niche so I could ensure that patients, their families, and their medical personnel had the best possible experience when they required medical repatriation or evacuation.  

My background provided the building blocks that allowed me to pull all the pieces together. There are countless intricate details to consider and keep abreast of, including changes in medical care and monthly changes in travel insurance. Keeping your finger on the pulse of these changes as they happen makes it easier to provide a seamless transfer for our clients.  

Most of our clients are business travelers. Some get sick or injured in remote travel locales, such as Greenland. We are proud to have the resources and experience to get them back home safely with a skilled medical escort. Our passion for patient care is evident every step of the way, so our clients have peace of mind during a challenging journey.  I

also work to provide more than medical evacuation and transportation services to our clients. Our team works hard to “wow” our clients with unexpected perks, including hotel amenities, unexpected upgrades, and always being a step ahead of what could happen next. Forward-thinking helps prevent unpleasant situations.  

Patients who get ill or injured in a foreign land may feel anxious, unsure, and fearful. We go beyond booking a room or adding a wheelchair request. Everyone follows up and follows through at all times.

We confirm clients will get the room type they need at hotels, and when airlines confirm special services, we get documentation.  

Our arrangements are memorialized in writing, so everyone clearly understands and complies with our client's needs. And we are proactive every step of the way. We ensure that our clients, their physicians, and nurses, and travel companions have everything they need for a successful transfer.  

Ultimately, we simplify medical transportation services and travel for our clients. Experience, clear communication, and attention to detail are the cornerstones of success. We think beyond the basics and focus on every detail to ensure quality care for the patient through every aspect of the journey.  

Nobody wants to get injured or ill in a foreign land, but if it happens, you don’t need to feel you are alone and unable to get back so you can receive the care you need. Our team of experts is on-call 24/7 to manage your medical travel experience. All you need to do is breathe deeply, take care of yourself, and let go of your worries. We will follow through on every aspect of your medical transportation services to get you and the people who take care of you back home.