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Tom Garrett

Chicago, Illinois Travel Agent

Customized Travel Planning

Every trip has its own purpose and that is always my starting point. Are you traveling to reconnect with your loved one or with yourself, to relax and de-stress, experience new things, stretch your mind, or challenge yourself with an adventure? How do you want to feel when you return? Knowing that, I tailor every aspect of your travels to your specific interests, from shopping and art to dining and culture. My goal is always for you to return and feel “that was exactly the trip I wanted!”

For some clients, a trip is the realization of a dream. For example, one client wanted to circle Cape Horn at the tip of South America, where the Atlantic Ocean and the Pacific meet. Many itineraries go near the Cape but only a few actually cruise around it. He was so thrilled to fulfill his dream that he sent me a picture of himself with his wife from their trip to say that they had made it!

I’ve traveled and worked in many areas of the world. I was raised in Alaska and attended college in California and England. My travel industry experience includes stints as president of one of Alaska’s top adventure tour operators, as well as four years as Director of Tourism for the State of Alaska, appointed by Governor Tony Knowles. In that role, I marketed the state throughout the U.S., Canada, the United Kingdom, Japan, Korea, and Germany. I also worked extensively with luxury hotel and resort properties in both Arizona and California.

When I moved to Kansas City and decided to become a travel agent, I chose to join Protravel, both for its prestige in the industry, and for the support that it provides for my clients. As a member of Virtuoso, Protravel provides fantastic benefits and added-value extras. For hotel stays, these might include free breakfasts, spa and food credits, and space-available upgrades. On cruises, my clients often receive shipboard credits and other extras.

Protravel is also one of the largest travel agencies in the country. Because of the volume of work we do, we have additional pull and often can accomplish things the average agency cannot. For example, if you encounter a rerouted flight or other problem while you’re traveling, I have the personal connections and the power of Protravel to sort it out for you. One couple had been booked on the wrong flight for their cruise. Normally, an airline will shrug and tell you to buy a new ticket. But thanks to Protravel’s relationship with the airline, we were able to fix it.    

My clients consistently say that I provide amazing service. I understand what that means because I understand the business. As an agent, service is the only product I sell. What you get with me is my undivided attention, extensive experience, and caring service.

I hope you will contact me for all your vacation travel needs.

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