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Anna Roberto

London, UK Travel Agent

Specialise in Film and Commercial

I work with a wide range of production companies
I work with a wide range of production companies

I have been working in the Travel Industry for over twenty years working with corporate and blue chip companies from big to small independent Travel Organisations. Whilst moving around gaining experience clients would follow me from one company to another which slowly but surely created a clientele list for me. 

I have been associated with Protravel since 2006 and have a long standing experience as a travel advisor to the media and advertising industry especially which has led to the provision of wonderful customer service becoming my number one priority.

I take care of every single aspect of your trip, working to your budget and deadlines to ensure your travel experience is second to none and whether you are a large group or an individual I will look after your every travel need.

 

I have experience working with Corporate and Entertainment accounts and always offer all clients a personal service. Please also visit my website www.bertietravel.com which will give you a more in-depth description on what I can do to help you with your travel itinerary. 

Kind Regards,

Anna Roberto (Bertie)

 

 

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Reviews

11 of 17 people found this review helpful

Reuniting Pets and Owners

Reviewed By Kiki - London, UK | Traveled to USA
Bertie is always super helpful and willing to go the extra mile to make her clients happy. She helped us ship our two adored dogs from the U.K. to the US (and back) with very little notice during the height of the Coronavirus. There were many hurdles and she was so helpful and creative. She is positive, energetic and incredibly hard working. We will use her for future travel no question about it.
I would recommend this agent to my family and friends
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14 of 23 people found this review helpful

Definitely recommend!

Reviewed By Nisa - London | Traveled to Bangkok ~ Thailand ~ East and Southeast Asia
I have booked many many trips with Anna - she is always so helpful and just lovely to speak to!
I would recommend this agent to my family and friends
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6 of 9 people found this review helpful

Thank you

Reviewed By Sonja Vodusek - London | Traveled to Australia & New Zealand
I had approached a few travel advisors to assist and Bertie was the “only” one that handled the challenge of getting me into Australia while borders are closed in such an empathic, efficient, elegant and engaging way. Thank YOU
I will never forget when you called me in the morning and the first thing you showed was empathy. You took control of the situation as I was rather numb from the news that my mother was critically unwell. You comforted and assured me by saying at 5pm I will have an itinerary for you to go back to Australia. Prior to the call you sent me an itinerary confirming my booking to Australia which was a reasonable cost and a flight two days later.
I could go on and on and on but every cloud has a silver lining….my mum survived and is now on the mend, you are now my go-to luxury travel advisor and soon to be The Peninsula London’s travel agent as a result of your empathy, amazing sense of urgency, detail, care and concern. When in crisis call Bertie!
I would recommend this agent to my family and friends
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10 of 18 people found this review helpful

Taking the stress out of travel!

Reviewed By Frank - London, UK | Traveled to USA
Everything around travel that Bertie touches turns into a success. We trust her with all our corporate and personal travel needs. Bertie uses her strong personal network that she has built up over the years to give you the best of the best. She works 24/7 and I cannot think of any service provider who gives you her level of personal attention.
I would recommend this agent to my family and friends
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11 of 20 people found this review helpful

Work Travel

Reviewed By Roma - London | Traveled to Brazil ~ South America
She really does go over and beyond for everyone. I have needed to book on Christmas and on her birthday nothing has fazed her including working through pandemics. She really does make sure everyone gets where they need to go and will keep an eye out for everything.
I would recommend this agent to my family and friends
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4 of 7 people found this review helpful

Reuniting us with family

Reviewed By Kyra - United Kingdom | Traveled to USA
Bertie single handedly helped reunite our pets with us during the first Covid lockdown. During a very challenging time, she committed all of her energy and truly went above and beyond the call of duty to find a way to fly our two beloved cocker spaniels, Sandy and Coco, from the UK to the USA. Not only did she arrange for them to fly on the plane but she organised the courier to pick them up and transit them through Heathrow and Miami airport. Even though the regulations and situation was changing on a daily basis, Bertie stayed on top of everything and kept us informed about what was happening. She was honest, committed and gave us the most personal and caring service. She tracked our pets as they were in transit and emailed us to ensure they had arrived safely. We are so grateful for her help during this time and would not hesitate to recommend her for any travel related need.
I would recommend this agent to my family and friends
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5 of 9 people found this review helpful

One word that comes to mind for Bertie “Genius”.

Reviewed By Chris & Debora Giles - London | Traveled to USA
My wife and I live in London but have business interests in Brazil and USA , and throughout the pandemic Anna Roberta ( Bertie , as we know her ) has been brilliant : we travelled to Brazil in October 2020 and to USA , via Bermuda , in January 2021
Despite the airlines best efforts to keep us at home due to the pandemic, US and Brazil closed their boarders but Bertie exhausted all options to find a way for me and my family to take back my mother in-law who came to visit us in the UK before the pandemic back to Brazil and then our second trip she got us into Florida via Bermuda. If it wasn’t for Bertie we would still be stuck in UK waiting for the States to reopen Bertie is a force of nature and makes travel during a pandemic look easy. One word that comes to mind for Bertie “Genius”.
I would recommend this agent to my family and friends
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5 of 9 people found this review helpful

Truly one of a kind & incredible

Reviewed By Noni Couell - London | Traveled to Australia ~ Australia & New Zealand
Bertie has been my go-to travel expert since well before the pandemic. But I rely on her expertise even more during 'covid times' to help solve my travel needs, bringing people together from around the globe. Bertie offers a bespoke and personal service, with constant reassurance amidst cancelled flights, travel bans and changes to rules and regulations. She’s gotten me out of many sticky situations in the last 12months but the one trip that will live with me forever is when I needed to get back home to Australia to nurse my father who was very ill. This was during the first lockdown. Bertie is just truly incredible at what she does. I wont go elsewhere. Thank you Bertie.
I would recommend this agent to my family and friends
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8 of 15 people found this review helpful

Flight to Oz during Covid-19

Reviewed By Carcho - London | Traveled to Sydney ~ Australia ~ Australia & New Zealand
Anna is hands down the BEST travel agent you could ever have. She is someone who will sort out anything, even the near impossible. I had to fly home for an emergency to Australia during Covid-19 with barely a chance for that happening but Anna sorted it out within hours. Everyone can't believe I got a flight. Anna really helped me when I was most stressed, she was there every step of the way, even emotionally. She's someone who I will always value in my life as she really went out of her way to get me home. Not only is she the best, she's the loveliest person. Thank you Anna (Bertie).
I would recommend this agent to my family and friends
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8 of 16 people found this review helpful

Business trips

Reviewed By Giles - London | Traveled to Cape Town ~ South Africa ~ Africa
She is very helpful, caring and there almost every hour of the day or night.
I would recommend this agent to my family and friends
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10 of 20 people found this review helpful

I follow heroes

Reviewed By Martin - Sweden | Traveled to Antarctica ~ Antarctica
Easy, fun, problem free and always excellent
I would recommend this agent to my family and friends
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7 of 15 people found this review helpful

The Great Escape

Reviewed By Mikey Levelle - London | Traveled to Sydney ~ Australia ~ Australia & New Zealand
Having known Bertie for close to a whole decade, booking work trips and personal vacations throughout, I could not recommend her highly enough. Her patience and professionalism, personality, transparency, honesty and always pushing for the perfect price and plan is medal worthy. I could not imagine by traveling life without her.
I would recommend this agent to my family and friends
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7 of 16 people found this review helpful

Work

Reviewed By Noni - London | Traveled to Cape Town ~ South Africa ~ Africa
Always available and goes the extra mile to work creatively within budget
I would recommend this agent to my family and friends
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7 of 18 people found this review helpful

Superb Holiday

Reviewed By Saint Tropez - London | Traveled to France ~ Europe
We have worked with Bertie for just over a year and have always been happy not only with the service she provides and the excellent travel pricing she obtains for us but also her conscientious attitude; she doesn’t hesitate to help after hours or on weekends and we very much appreciate the fact she goes above and beyond to help us; she is a very important part of our supplier network .
I would recommend this agent to my family and friends
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